Updated 3 September 2026
STWmail is our modern, privacy-focused email service powered by Open-Xchange. It comes with every new domain and GH3 or WP2 hosting plan you hold with us, and you can create a mailbox from your account whenever you want one.
The service is built for users who want a more capable, reliable, and efficient email experience, one that works across devices, includes useful tools, and is built from the ground up with privacy in mind. This is our first blog post in a four-part series on STWmail. Here, we discuss the benefits of using Open-Xchange as an email service.
Why Open-Xchange?
Open-Xchange is a white-label platform powering the email services of many national telecom providers, internet and hosting companies, universities, and governmental agencies — organisations that deliver email services to their own customers under different names.
At the same time, it powers the inboxes of freelancers, entrepreneurs, creative agencies, and SMBs worldwide. Over 220 million users rely on it daily for professional and personal communication.
It’s notable for its European origin, open-source foundation, and commitment to privacy, clarity, and GDPR compliance. The entire platform is built and hosted in Europe, and offers an intuitive, highly integrated interface that works seamlessly in the browser and across mobile devices.
Depending on the mailbox type, users also gain access to file sharing, document editing, and team collaboration tools that are all designed to support everyday work.
While it may not fully replace Microsoft 365 or Google Workspace in enterprise environments, it’s a well-designed and valuable option for many use cases. It has just the right feature set at a fair price, and without unnecessary complexity or vendor lock-in.
Why We Chose This Setup
While we have the infrastructure capacity to host such services ourselves, doing so would add significant complexity to how we provide support and manage upgrades. As a lean team, we believe long-term success means staying focused on quality, reliability, and keeping our customers happy.
That’s why we’ve partnered directly with Open-Xchange to offer their OX App Suite platform as part of our lineup.
The service runs in Open-Xchange’s own data centers in Germany, maintained by their expert teams. Meanwhile, ServeTheWorld stays local, providing billing, guidance, and support to ensure a smooth experience with human help when you need it.
This model allows us to deliver something solid and dependable without compromising on data protection, service quality, or long-term viability.
What to Expect
STWmail comes with three mailbox types you can choose from, depending on what you need. Whether you’re just looking for a better inbox, or need added tools for productivity and collaboration, STWmail is built to scale with you.
If you are already using email through ServeTheWorld, you can continue doing so.
We believe inboxes today deserve better than a basic setup, and this new service provides a consistent, fully featured experience. Activating STWmail on your domain costs nothing, so you can try it in your own workflow and see whether it’s the right fit for you.
Learn more about STWmail
This is the first of four blogs we’ve put together on STWmail and its features:
- Introduction to STWmail (this post). Why we chose Open-Xchange and how the service is put together.
- STWmail Mailbox Types, Features, and Setup Options. Included, Plus and Productivity compared.
- Getting Started with STWmail. Activating the service and moving your mail across.
- STWmail is Included with Your Hosting and Domains. What comes with every domain and hosting plan you hold with us.
Morten Repshus, Co-Founder of ServeTheWorld